Frequently Asked Questions:

 

General Questions:

What makes our physical therapy advanced?

All of our therapists have advanced degrees and certifications which represent years of post-graduate, specialized education and experience in orthopedic medicine and rehabilitation sciences. Our therapists are the curring-edge contributors and high-achievers in the international physical therapy community. Every clinician participates in a continuing education mentorship program certified by the International Academy of Orthopedic Medicine - Unitied States that includes specialization in a chosen area of orthopedics, soft tissue, exercise science, or neurology.

What should I wear to my appointment?

Please wear clothing you will be comfortable in while moving and healing! Athletic shoes, t-shirts or sweat shirts, athletic shorts, sweat pants, and yoga pants are all good examples of comfortable, active clothing.

How long is each advanced physical therapy session?

In general, each session is scheduled for one hour of one-on-one time. Please come at least 15 minutes early to each appointment so that you can be effective with your time.

What is the International Academy of Orthopedic Medicine (IAOM) and what is advanced physical therapy's affliction?

The quoted text below is from www.iaom-us.com - visit the website to learn more!

"The IAOM teaches healthcare professionals to go beyond orthopedic manual therapy, to reach past pain and treat people. The IAOM courses give clinicians the tools they need to develop evidence-based treatment plans to manage or overcome pain and increase mobility, but it doesn't end there. Using biopsychosocial and sensorimotor control models, we help visionary healthcare professionals to move patients further down the road to recovery — toward sustainable health and active, joyful living."

The IAOM keeps advanced physical therapy advanced and on the cutting-edge. advanced physical therapy's practice director, Dr. Valerie Phelps, founded the IAOM and is currently the IAOM Director of Education. For the IAOM fellowship program certified by the American Physical Therapy Association, advanced physical therapy's Anchorage and Fairbanks clinics are certified fellowship sites. Three advanced physical therapy physical therapists serve as IAOM faculty and thus teach throughout the nation. Other therapists serve on the IAOM editorial board and contribute to IAOM publications.

Do I need a doctor's referral or prescription for physical therapy?

Alaska is a direct access state for physical therapy, which means you may see a physical therapist without a physician's referral. However, many insurances require a referral, so please check your insurance's requirements before scheduling.

Billing & Insurance:

Will my insurance be billed?

Yes, our experienced billing staff will bill insurance as a courtesy. We bill all commercial and government carriers, including Tricare.

Will my insurance pay for physical therapy?

It is your reponsibility to know how your specific insurance plan will cover physical therapy, and we can help. One way we can help is by calling your insurance company to get basic coverage and benefit information for physical therapy. However, it is important to remember that a quote of benefits or coverage is not a guarantee of payment.

Can I arrange a payment plan?

We understand the rising costs of healthcare and are prepared to do everything we can to assist you with them. Our billing department can work with you to set up an affordable payment option.

What insurances consider advanced physical therapy as a preferred provider?

We are a preferred provider for many carriers. Some of the most common include:

  • Blue Cross/Blue Shield
  • Aetna
  • Cigna
  • First Choice Health Network
  • EBMS
  • Beech Street Corp.
  • Medicare
  • Medicaid
  • Tricare

The Beech Street Corporation is a national PPO network that accesses First Choice Health Network and there are hundreds of companies that fall within this group. Please refer to the back of your insurance card for more information on preferred networks, and give our billing department a call if you have questions. We look forward to helping you!

What insurances does advanced physical therapy accept?

We are a preferred provider for many carriers. Some of the most common include:
Blue Cross/Blue Shield • Aetna • Cigna • First Choice Health Network • EBMS • Beech Street Corp. • Medicare • Medicaid • Tricare

The Beech Street Corporation is a national PPO network that accesses First Choice Health Network and there are hundreds of companies that fall within this group. Please refer to the back of your insurance card for more information on preferred networks, and give our billing department a call if you have questions. We look forward to helping you!

Do I need a doctor’s referral or prescription for physical therapy?

Alaska is a direct access state for physical therapy, which means you may see a physical therapist without a physician’s referral. However, many insurances require a referral, so please check your insurance’s requirements before scheduling.

Will my insurance be billed?

Yes, our experienced billing staff will bill insurance as a courtesy. We bill all commercial and government carriers, including Tricare.

Will my insurance pay for physical therapy?

It is your responsibility to know how your specific insurance plan will cover physical therapy, and we can help. One way we can help is by calling your insurance company to get basic coverage and benefit information for physical therapy. However, it is important to remember that a quote of benefits or coverage is not a guarantee of payment.

Can I arrange a payment plan?

We understand the rising costs of healthcare and are prepared to do everything we can to assist you with them. Our billing department can work with you to set up an affordable payment option.

General inquiry? Send us a quick e-mail:

For more urgent matters (such as appointment confirmations, follow-ups or cancellations) please contact your local office directly via phone.
If you have a serious medical emergency call 911 or otherwise contact your nearest hospital, ER, or urgent care clinic immediately.

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